Our Highly Experienced, Compassionate Support Staff

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I oversee and work to continuously improve office procedures and human resources for the firm. I am very dedicated and enjoy supporting the team towards providing outstanding service and successful outcomes for our clients. Being fluent in both Spanish and English allows me to be more dynamic and adept with handling employee and client relations. I have been with our Arizona Disability Law firm since 2010 and look forward to a long future ahead with our Social Security and Long Term Disability Lawyers and staff.

Veronica Acosta
Assistant Office Manager

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I develop and deliver integrated marketing communications solutions, working closely with our SSD and LTD teams to ensure goals are met and projects involving technology, content, design and tracking are carried out with innovation and continuous improvement. My passion is to make it easy for those who need our services to find us and to help assure they have the best client experiences. Prior to joining OPR Disability Law, I held marketing positions with large corporations for nearly 20 years. My BA is in Political Science and MA is in Mass Communications & Media Arts.

Victoria Belknap
Marketing & PR Director

I work alongside our attorneys in the long term disability administrative appeals process. I bring extensive knowledge on disabling medical conditions to the long term disability team along with vast understanding of ERISA and Social Security disability law, vocational requirements, and Plan/Policy document review. I joined OPR in 2008 with 16 years of prior experience as a litigation legal assistant specializing in large volume discovery. I hold a Paralegal Studies degree, graduated with honors and am very proud of my dedication to the disabled and passion to achieve the best possible outcome in every case.

Kassandra Boling
Appeals Mgmt., LTD

Irene Cole

I joined OPR Disability Law with over 20 years of experience working for Social Security. Once we win SSDI or SSI claims, I guide clients through the process of getting their benefits started and the release of back payments. I help them understand their Social Security Disability benefits from start to finish and make sure that benefits are paid correctly. I also provide referrals to other agencies based on their needs. My goal is to ensure a smooth process for clients so they can feel at ease and know they are in good hands.

Irene Cole
Post Case Mgmt., SSD

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As a Social Security hearings specialist, I work closely with our clients and attorneys to assure cases are prepared for the best possible outcome. I ensure you have the information, support and comfort needed to feel confident throughout the Social Security Disability hearing process. Over the 20 years I have been with OPR Disability Law clients continuously say that my compassion and knowledge of the system puts them at ease. I look forward to doing the same for you.

Michele Ford
Hearing Mgmt., SSD

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As your medical records specialists, I request and obtain medical records while working alongside our disability lawyers and legal assistants to ensure social security and/or long term disability claims are efficiently prepared for hearing or litigation. You can rely on me to sort and maintain your medical records for the best possible outcome and to ensure understanding throughout the process. I joined OPR Disability Law in 2018 while also pursuing my Bachelor’s in Business Law from Arizona State University.

Kaitlyn Gonzalez
Medical Records, SSD & LTD

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As your Medical Records Specialist, I am responsible for obtaining all medical records for your Social Security Disability or Long Term Disability claim. I have excellent time management skills and an ability to multi-task to secure all medical documentation for our clients’ cases. Prior to joining Ober Pekas Ronstadt Arizona Disability Attorneys in 2016, I have an extensive background working as a certified pharmacy technician. The knowledge and communication skills gained from this experience is very helpful towards preparing cases for the best possible outcomes.

Jessica Grijalva
Medical Records, SSD & LTD

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I work alongside your attorney and the medical records team to review and prepare for your Social Security disability hearing. I will help guide you through the hearing process and assure understanding of your disability claim. Prior to joining OPR Disability Law in 2010, I graduated cum laude from the University of California, Los Angeles and worked for a national disability law firm as a legal writer and disability advocate. I enjoy helping the disabled and providing committed, knowledgeable legal assistance.

Josef Hespenheide
Hearing Mgmt., SSD

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I assist you through explaining and discussing your options for Supplement Security Income (SSI), Social Security and/or Long Term Disability. I help ensure cases are processed properly with the Social Security Administration. I have over 10 years of experience as a case manager with Social Security Disability firms and worked as a disability evaluator for the Social Security Administration’s Disability Determination Service prior to joining Ober Pekas Ronstadt in 2011. I understand that applying for Social Security and Long Term Disability benefits is frustrating. I am a patient listener and can knowledgeably answer your questions throughout the process.

Sylvia Hokey
Legal Asst., SSD & LTD

Merry Martin

I prepare and manage your records to keep your Long Term Disability claim moving quickly and efficiently, ensuring all deadlines and filing requirements are met. I bring more than 30 years of litigation management experience to our LTD team and am proud to work with the best long term disability lawyers in Arizona. This expertise and dedication provides the best results possible so you receive the LTD benefits you need as quickly as possible.

Merry Martin
Claims Mgmt., LTD

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I work closely with your attorney to review and research your case files and medical records to ensure you are represented most effectively at hearing. I have worked in the Social Security Disability Law field for more than 20 years and have competently prepared thousands of cases for administrative hearings. In addition to my vast experience, my compassion motivates me to provide the best possible service. I joined OPR in 2007, am a certified Paralegal and hold a degree in Legal Assistance.

Hattaya Milam
Hearing Mgmt., SSD

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As a receptionist and an administrative assistant, I answer your calls and perform various duties that get you going in the right direction. I am deeply passionate about helping people, and love being a part of the very meaningful work we do at OPR Disability Law. Prior to joining the firm in 2010, I spent more than 12 years working for non-profit organizations and state agencies. I am caring and compassionate and do my best to give joy and kindness to every client.

Joanna Mori
Receptionist, SSD & LTD

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I oversee the Accounting department and serve as the firm’s Office Manager. I strive to keep operations running smoothly and to maintain a positive environment, so that the attorneys and staff can spend their time focused completely on our clients. I don’t get the opportunity to work with our clients very often, but when I do have interactions I greatly enjoy it. I’ve been with OPR Disability Law for more than 20 years and am very proud of the work we do. Helping the disabled get the benefits they deserve is very rewarding to be a part of.

Laure Niehaus
Accounting & Office Manager

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I’ve been with Ober Pekas Ronstadt since 2001, serving in numerous positions, including hearing specialist, case manager and intake specialist roles. Prior to working with our Arizona Disability Attorneys, I worked as a Disability Claims Manager for Social Security for more than 10 years. I am a recipient of the Director's Meritorious Service Award for my work as a special education teacher and advocate for the disabled. My knowledge of the requirements and medical documentation needed will make the process of starting your disability claim easy and effective.

Linda Ogburn
Legal Asst., SSD & LTD

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I process cases that have been awarded, helping clients understand their Social Security benefits and making sure they are correctly paid. My job requires constant communication with the various Social Security agencies across the country. I also make referrals to agencies clients may need for ongoing help. Prior to joining OPR in 2002, I worked for Mayo Clinic and earned my B.S. in Health Information Management. I have a disabled child, which helps me relate to those we help get the Social Security benefits they need and deserve.

Carol Pershall
Post Case Mgmt, SSD

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I handle the ongoing demands of insurance companies while you are on claim to help ensure long term disability benefits are received and maintained. My top priority is to make the process as smooth as possible and less burdensome for you. In 2011, I graduated summa cum laude in Paralegal Studies and worked for two other law firms prior to joining Arizona’s best disability lawyers in 2014. I knew from day one OPR disability law was the place for me as I share the team’s passion and commitment to protecting your rights and benefits.

Ashley Porter
Claims Mgmt., LTD

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As your Medical Records Specialist, I work directly with your medical providers by retrieving all documentation required for your Social Security or Long Term Disability Case. Prior to joining OPR in 2010, I obtained my Associates of Applied Science in Paralegal Studies in August 2006. Thereafter, I received my Bachelor’s in Criminal Investigations in September 2011. I am currently working towards my Master’s Degree. With my expertise and dedication, I work diligently to make sure all evidence is submitted in a timely manner.

Rica Reed
Medical Records, SSD & LTD

I work with the Social Security Administration and the Disability Determination Services office to manage your disability claim for the best possible outcome. I will help you understand and feel confident throughout the process. I completed my Paralegal degree and joined the firm in 2011. Prior to that, I spent 10 years in customer service and restaurant management. This complements my legal expertise and commitment to helping people and effectively managing cases. I look forward to helping you or a family member to get the disability benefits you need and deserve.

Tifiny Rubalcaba
Case Mgmt., SSD

Before joining OPR Disability Law in 2018, I worked for large insurance companies as an Adjuster and as a Long Term Disability Examiner for several years. I also worked as a Legal Assistant and case management at another Arizona Social Security Disability law firm. I understand all aspects of disability applications, appeals and hearings and will work hard alongside the attorneys to make this difficult process as smooth as possible for you. I am truly humble and compassionate about your needs and will be totally committed in providing you with exceptional service.

Jessica Sanchez
Legal Asst., SSD & LTD

As the case management team coordinator, I help ensure every client feels confident and highly satisfied with their legal services. I take this commitment very seriously and with great pride. Prior to joining OPR Disability Law in 2004, I was a disability examiner for the Phoenix and Tucson Disability Determination Service Administration offices, making the medical determinations for SSDI & SSI claims. Through this experience, I gained many contacts at the DDSA and SSA offices. These local relationships are advantageous, especially at the early levels of adjudication.

Mitch Sarver
Case Mgmt., SSD

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As a medical records specialist, I work alongside legal assistants to ensure cases are efficiently prepared for hearing. I am responsible for requesting and obtaining medical records from providers as evidence in Social Security Disability cases. My time management and communication skills help me talk to providers to ensure medical records are received as needed and in a timely manner. I joined OPR in 2014 and am also pursuing my Bachelor’s of Science in Nursing degree from Arizona State University.

Lexie Thompson
Medical Records, SSD & LTD

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I serve as your primary point of contact to help manage and develop your disability case. I will guide, and answer questions or concerns about the Social Security Disability process at the initial, appeal and hearing level. I work alongside the attorneys and hearing team to prepare your case for the best possible outcome. I am fluent in Spanish and English and will always communicate with you clearly and compassionately. Prior to joining Ober Pekas Ronstadt Arizona Disability Attorneys in 2010, I worked as a client advocate for another Social Security Disability Insurance firm for several years.

Vanessa Vega
Case Mgmt., SSD

Experience, Compassion and Commitment

We support you and work alongside the Long Term Disability Attorneys and Social Security Disability Lawyers to help ensure you get and maintain the disability benefits you deserve.

We Serve All of Arizona

PhoenixTucsonMesaScottsdale
ChandlerGilbertTempePeoria
PaysonSurpriseSedonaFlagstaff
and anywhere YOU are in AZ.

Choosing our Arizona Disability Attorneys provides advantages you can’t get from national firms and non-local advocates.

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